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Appointments, records and billing without paperwork
A workflow platform that automates appointment booking, patient records and billing across a clinic network.
Multi-specialty clinic networkThe challenge
Front desks handled bookings and records by hand, which caused double bookings and long waiting times.
Appointments were taken by phone and written down by hand.
Two patients were often given the same slot.
Delays at the front desk backed up every clinic.
Patient history was on paper and hard to share between clinics.
There were no reminders, so no-shows were common.
The solution
An online booking, records and billing workflow that removes paperwork from the front desk and keeps every clinic in sync.
Patients pick a free slot online, so the front desk no longer double-books.
Notes and history are stored digitally and available to every clinic in the network.
Invoices are created from each visit automatically, without manual entry.
Patients get reminders before their appointment, which cuts missed visits.
Every release is tested automatically before it reaches clinic staff.
Technology stack
A workflow platform that automates appointment booking, patient records and billing across a clinic network.
We work in short, repeating cycles instead of one long build. Each cycle plans a small piece of work, designs, builds, tests and releases it, then reviews the result with you. Feedback from every review shapes the next cycle, so the product stays aligned with what your users and business need, and surprises show up early, not at the end.
Results
-40%
Reduced patient waiting time by 40%
Waiting time
-28%
Reduced no-shows by 28%
No-show rate
Reduced manual work at the front desk
Removed double bookings
Appointments, records and billing without paperwork
Online appointment booking, Digital patient records
Product screenshots
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UI screens
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The engineering and product work behind this case study.
Build scalable software tailored to your business processes, users, and growth objectives.
Modernize aging applications and architectures while minimizing disruption to business operations.
Create intuitive and business-focused digital experiences that make complex products easier to use.
Improve software quality through structured testing, automation, and continuous validation.
Product images
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Before
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After
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